Delete account and data - Stone Pop Tour

This page explains how to delete your Stone Pop Tour account and all associated data – in the app or, if the app is no longer installed, on the web.

What is deleted?

Save game, coins, boosters, objectives, statistics, display name and avatar, leaderboard entries, club/event progress.
Recovery code and all Google/Apple links, and the anonymous sign-in account itself.

What is kept: purchase receipts (product, date, order number) without any link to you – needed for fraud prevention and tax retention duties. Deletion is final; paid purchases are not refunded by it (refunds go through the app store). Data that Google holds about your device (advertising, analytics) is managed in your Google account or device settings (reset the advertising ID).

Option 1: In the app

Open the Stone Pop app → Settings
Account → Delete account
Confirm. Done.

Option 2: On the web (without the app)

Enter your account’s recovery code (in the app under Settings → Account → Recovery code, format XXXX-XXXX-XXXX). It proves that the account is yours.

Lost the code but still have the app? Delete the account in the app (option 1). Neither possible? Write to support@goodspace.at and describe your account (player name, device, approximate install date); we will review the request and reply within one month.

Data deletion (Google Play “Delete data”)

You can request deletion of your data at any time, without having to keep the app:

All account and game data: see options 1 and 2 above. It is deleted immediately; rankings refresh within a few minutes.
Only specific data (e.g. display name): change it in the profile in the app or request it by email to support@goodspace.at.
Analytics / crash data: are not linked to your name and are deleted automatically after 14 months (analytics) or 90 days (crashes); withdraw consent under Settings → Privacy options.